How long does it take to ship my order?

Processing: Please allow 2-5 business days for processing, unless stated otherwise (a gentle reminder that this excludes weekends and holidays). 

Multiple Items with Different Processing Times: If your order has items with different processing times, your order will only ship when all items have been fulfilled and be shipped together.       

Shipping: Once it has been processed, your order will then be shipped. You will receive an email with a tracking number once your package ships.

Unfortunately at this time, we are unable to ship to P.O. Boxes, APOs and FPOs. We apologize for any inconvenience. 

Shipping Rates

Domestic US Shipping Rate

We offer free standard shipping in US on orders $75 and over (subtotal) and Canada on orders $105 and over (subtotal). No code is required as it will be automatically applied at the checkout.  

All other orders, shipping rates and carrier options will be available at the checkout. 

International Shipping Rate

Shipping rates and carrier options will be available at the checkout. 

Kindly note, both domestic and international delivery timeline is an estimate and not guaranteed and any delay can occur by the delivery carrier. 

Duties & Taxes (International Shipping)

If you live internationally (outside the USA) then you may be subject to customs duties and taxes. You will be responsible for paying the required duties & taxes charged by customs upon delivery. Please note that the shipping carrier may not release the package without payment for duties & taxes. Please be aware that delays may be imposed by your country’s customs clearance. 

Wrong or Incomplete Address

Please email us at hello@minisons.com with the word "EDIT" in the subject line as soon as possible. We cannot guarantee that we will be able to edit the address once it's been placed but we will do our best to assist you. Please note, once your order has been fulfilled and shipped, unfortunately we are unable to make any changes to your order, including re-directing to the correct address. 

Lost or Stolen Packages

Unfortunately, we are not responsible for items that are lost or stolen. Once we hand off your package to the delivery carrier, its journey is out of our control. If, for some unfortunate reason, your package gets lost, stolen, or cannot be delivered, please contact the delivery carrier for more details or to file a claim. We also recommend checking your property or with your neighbors to help locate the package. That said, we're here to help you out as much as we can! We can provide tracking details, shipping address and so forth. 

Order Status and Tracking

Once your order has been placed, you will receive an order confirmation email. Please allow up to 20 minutes to receive the confirmation email. Your order will be then processed and shipped. A tracking number will be automatically emailed once your order has been packed and picked up by the delivery carrier. If you have not received the order confirmation nor tracking email, please email us at hello@minisons.com to verify your email address.


If you have any other questions, we will be on hand to help you out at hello@minisons.com